Privacy policy

Privacy Policy

Last Updated: May 31, 2026

At TheLoadedTeashop.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including your name, email address, billing and shipping addresses, phone number, and payment information when you make a purchase. We also automatically collect certain information about your device, including your IP address, browser type, and browsing patterns through cookies and similar technologies.

SMS Opt-In Information

The Loaded Tea Shop collects mobile phone numbers when users voluntarily opt in to receive SMS communications via our wholesale inquiry form. Users may opt in to two separate SMS programs: (1) non-marketing messages including wholesale inquiry follow-ups, call reminders, and account notifications, and (2) marketing and promotional messages including product updates, reorder reminders, and exclusive wholesale offers.

Consent to either program is optional and not required to submit a wholesale inquiry. Message frequency varies based on account activity. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at wholesale@theloadedteashop.com.

We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in information to third parties for their own marketing purposes. We may share your phone number only with service providers who help us deliver our SMS messages on our behalf, and these providers are prohibited from using your information for any other purpose. Your phone number will not otherwise be shared with any third party without your explicit consent, except as required by law.

How We Use Your Information

We use your personal information to process your orders, communicate with you about your purchases, deliver marketing communications you have opted into, improve our website functionality, and maintain account security. We analyze shopping patterns and website usage to enhance our product offerings and customer experience.

Data Protection and Storage

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is encrypted using secure socket layer technology (SSL). We retain your information only for as long as necessary to provide our services and comply with legal obligations.

Information Sharing

We share your information with trusted service providers who help us operate our website and serve you, including payment processors, shipping carriers, email service providers, and SMS messaging providers. These service providers may only use your information to perform services on our behalf and are required to protect it in accordance with applicable laws. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Your Rights

You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time. You can also request information about how we use your data and with whom we share it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can choose to disable cookies through your browser settings, although this may affect certain features of our website.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website.

This privacy policy applies only to information collected through our website and not to information collected offline or through other channels.